Our Outreach service helps people with
mental health problems to access the
advice and local services they need. We can
help with areas such as benefits, financial
and debt advice, housing, accessing
services including social work
teams/mental health
teams/GP/counselling, support for
appointments, help in speaking to other
organisations etc. We also have our own
eight flat supported housing scheme.
Service available Mon to Fri, 9am - 5pm
Located at 14-16 Faulkner Road, B92
8SY plus home visits
Appointments usually needed, ring or
email to arrange, or speak to staff in
Oasis and Crisis Cafe services
This service can be provided in your own home or
at our office, and we can also accompany you to
provide support at appointments etc.
There’s a wide range of issues we can help with
including rehousing, homelessness, accessing
funds to set up a new home or to replace
essential items such as cookers, repairs by your
landlord, immigration, accessing services
including social work teams/mental health
teams/GP/counselling, support for
appointments, switching fuel bills and practical
support such as explaining letters/making phone
calls/writing emails/arranging appointments etc.
We can provide help with claiming all benefits
including Employment Support Allowance (ESA),
Personal Independence Payment (PIP) and
Universal Credit (UC) (including Housing
Benefits, Council Tax etc that are now included
within UC) and check that you are receiving all
the benefits you are entitled to.
In addition to help in completing forms we can
also help with appeals against benefits
decisions, including attending appeal tribunals
with you.
We can also provide advice on managing your
finances, budgeting, debt etc. We are registered
with the Financial Conduct Authority
(recognition number 754680) to provide advice
on debt. This means that we can advise you on
managing repayments, including negotiating
with companies you owe money to, or
challenging companies who may have not taken
into account your mental health issues when
selling you products or services.
We are also able to negotiate Debt Relief Orders
(DRO) for individuals with debts of up to
£30,000 with assets worth less than £1,000. A
DRO can effectively write off a debt - contact us
for more information on whether it would be
right for your particular circumstances.
Mind housing project
Solihull Mind provides independent, supported,
housing for eight tenants intended for long term
occupation, in partnership with Midland Heart.
Tenancies are long term so we don’t have a
waiting list for vacancies: these are advertised
when available.
practical help
Solihull Mind is now Oasis Mental Health Support - same services,
same people, same support - new website coming soon!